Everyone has one of these stories or knows someone who does. A long, long time ago when I was younger and less wise I had an account with AOL. When I wizened up and realized I could get better service cheaper elsewhere I went to cancel my account. There was no way to do it online and the number they listed (which took forever to find and I am quite internet savvy) was always busy. On the rare occasion it wasn't I was on hold forever and one thing or another would cause me to hang up. I eventually just called my bank and told them I lost the card that AOL was charging every month.
Click above to hear a man who had way more patience than I did. Absolutely ridiculous that they continue to make it this difficult to cancel an account. And people think Microsoft is the devil.
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